Dispatchers who work in police stations function as intermediators between law and people. They receive 911 calls and therefore they need to be professionals of communication. They need to stay calm in stressful situations and to listen carefully in order to help people and manage emergency and non-emergency phone calls. Dispatchers must respond quickly and draw out information from nervous callers, and what is really important, they must maintain positive attitude and know how to calm down callers.
The job of a police dispatcher is extremely challenging and it requires many skills. In order to acquire those skills you must enroll in some police dispatcher school and get your certificate. No matter which school you choose, you will be given proper education which includes different instructions and practical experience dealing with the protocol of dispatch. It also includes training in some basics of the public safety, community behaviour, psychology, sociology, emergency services, and acquiring many other necessary skills. If you get lucky and find a job as a police dispatcher you may have the opportunity to earn a good salary.
Although the job of a police dispatcher can be very interesting, it does not involve so much action. If you like a job with more action than you should consider becoming an FBI special agent. FBI agents work and investigate for the government. Their duty is to investigate different federal violations, questions concerning sensitive security, and to solve many crime cases. It is not an easy job. FBI special agent must be responsible and have highly developed moral values and sense for justice. If you think that you are the right person for that job, then you must acquire certain skills.
In order to become an FBI special agent you should first achieve extraordinary results in your high school and, beside that, be involved in different extracurricular activities. Secondly, when you finish your high school, you must apply for a college and complete your four year degree in a field you choose. Then you should gain some work experience and through that experience further upgrade your personality. Finally, when you complete all that is required of you, you can apply for FBI employment.
If the job of a police dispatcher and an FBI special agent is not inviting enough for you, then you can try out yourself in some of Homeland Security degrees. Homeland Security degrees were created after the events of September 11, 2001 in order to protect United States from any kind of terrorism. Many universities offer various types of Homeland Security degrees now. You can choose among associate’s, bachelor’s and master’s degree levels. After completting your studies you will be equiped with all the skills and knowledge necessary to discern possible threats, and you will be able to find job at any level of government. Since Homeland Security is still growing field, you can develop yourself simultaneously with it and learn further, improve your skills, or acquire completely new ones.
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